I can’t believe how well Dr. Poole interacts with the kids in the office, including my daughter. She did a wonderful job with her, and she had a great result. Her staff is also phenomenal. I can't thank them all enough. I am very pleased and will be back with my younger one soon as well as to start invisible braces for myself.
Dr. Poole and her staff are simply the best! From Erica at the front desk, to Natasha and all the other girls in the back, they are professional, honest, and caring. I give them my highest recommendation!
Dr. Poole and her staff professional, honest, and caring. I give them my highest recommendation! I have 2 teens in braces and they both are happy with Dr. Poole and all the lady's. They have both said they would not want to go anywhere else.
Dr Poole and her team are friendly and professional. Excellent treatment. I would highly recommend them.
Dr. Poole and her staff are great! Both my daughter and I have had braces and Dr. Poole did a great job. I’m extremely happy with my new smile. I recommend Dr. Poole and her friendly staff to everyone.
I would strongly encourage you to look elsewhere. My experience was awful, so much so when I have shared my story with other dental professionals and orthodontists (for second opinions) they are shocked by Dr. Poole's lack of professionalism/treatment plan. The main reason I am writing this review is to warn others who are seeking Ortho treatment. I do not think Dr. Poole is honest and transparent and she often contradicts herself. I started my Invisalign treatment with her back in 2019 and completed my first round of Invisalign. My jaw wasn't tracking properly after treatment so she did a second treamtnet (which another Ortho told me could make Tmj worse). I was not being consistent with the second Invisalign treatment and asked if she would switch me to braces. At first she said her office was phasing out of braces and didn't really offer them anymore. I remember telling a coworker who laughed and said of course they do they're just being lazy. I thought it was bizarre when Dr. Poole said that but trusted her (why would she lie?), Well I later realized she unfortunately did. When I wasn't wearing my alligners I told her braces would be easier for me and she agreed. I thought that was very kind of her and I was very grateful. I went in got spacers (to prep me for braces).I was supposed to wear the spacers for 2 weeks but wore them for over a month. When I had my appointment for my braces she told me she reviewed my chart and my teeth were good and there was no place for her to move them. I'm sitting there confused because 1) I never finished my second Invisalign treatment so my teeth were not in their finished stage 2) why would she agree to put me in braces 3) why didn't she review my chart before ? She was honestly not having any of my questions or concerns and when I got my retainer (which didn't even fit properly) she stopped answering my calls (blocked me) and emails. I regret starting Ortho trearment with her because my treatment was never complete and I wasted money and my Ortho benefits. Do yourself a favor and go somewhere else.
Our experience with Dr. Poole and her staff has been great! They are always professional, and willing to help navigate insurance and flexible spending accounts to help make braces more affordable. Our daughter enjoys her office visits and her smile is beautiful! We couldn’t be happier with our choice of trusting Dr. Poole and her staff for our daughters orthodontic needs.
Spent 3 years in Invisalign thanks to COVID, Dr. Poole and her staff never missed a step and were never anything short of being absolutely wonderful and caring the entire time. If I could give them 6 stars I absolutely wouldn't hesitate.
Dr. Poole and her staff are A M A Z I N G ! Their very patient in explaining and answering my questions, friendly, .... They have gone beyond my expectations and made me feel comfortable throughout my procedures. My 10 year old son can't wait to get braces. He's picking out his bands color combinations
Wonderful office! � The staff are friendly & we enjoy the family like atmosphere of the office. Overall great experience. �
So grateful for this amazing team that took such amazing care of our daughter Siddaly. Yall Rock.
Dr. Poole and staff were amazing and a pleasure to have during my son's ortho care. We have had wonderful results and will continue to recommend to friends and family!!
Stacy Poole and her staff are simply amazing. You are always welcomed and farewelled with a greeting and a smile, and they always take the time to explain...
The staff and entire experience at Poole Orthodontics is amazing. They are always so friendly and helpful. Our appointments are always on time, thorough, but done quickly. Both of my children’s teeth are looking wonderful.
If there was an option for more stars I would definitely give them more. Best experience with both of my kids. They each had their braces done here in...
Both my boys and myself are patients here and they are the best. We are extremely happy with their work I️ highly recommend this office.
Wonderful staff wouldn't take my kids anywhere else for braces two kids down three to go
Being nearly finished with my Invisalign treatment and looking forward to receiving my final retainers, Dr. Poole and her staff have been nothing short of excellent, showing efficiency, having great communication skills, and always being able to gift me a bright smile on my face with each visit, truly. Their kindness is one that should not go without gratitude, and I very much recommend Poole Orthodontics!
From my first to last visit to Poole Orthodontics I been more than pleased with the incredible service from the wonderful and knowledgeable staff. Always felt welcome, staff did an excellent job and now my teeth look impeccable. I would Highly Recommend this Orthodontics office to anyone looking into getting braces.
The ladies here are so sweet and welcoming! They have coffee and the best cookies ever put on the counter for their patients and parents. I love how festive...
These ladies are amazing!! Evertime I come in for my appointment everyone is so nice and professional. Thank you so much Dr. Poole, my teeth are looking great!! I highly recommend Poole Orthodontics.
Great experience with Dr.Pool . My daughter is almost done with her treatment and we’re extremely happy with the results. The office is clean and well put together. Everyone there is friendly and professional. We visited a few different offices before choosing this one and we are pleased with our decision. You can’t go wrong with Dr. Pool and staff. They’re excellent!
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